Delivery Policies

We aim to deliver all orders within 7 days from the receipt date of the order. 

Please be assured, you will be informed immediately if, due to unforseen circumstances, we cannot meet your order within our usual specified time scale, which is maximum 14 days from date of order.

All orders are sent by courier (to be signed for) or by royal mail with a certificate of postage. You can track your order by using our Track Order  facility link on the left margin Information Menu. Please enter the first four digits of the order reference. You will also be emailed when your order has been shipped or is in the process of being shipped.

Please allow up to 14 days for your order to be delivered.
 

Christmas and New Year Holiday season - Last Order Dates

Vast majority of our orders have one or more custom options. To ensure Delivery before Christmas, please place online orders before 8th December. The orders deadline will also apply to orders without any  custom options. Subject to external factors beyond our contrtol (such as strikes, adverse weather conditons ) we will deliver most orders as follows:

Orders placed before 8th December will be delivered within 7 days although in some cases the delivery may be delayed upto 20 December.

Orders placed after 8th December but before 15th December - we will attempt delivery before Christmas but can not be guarantee a pre-Christmas delivery.

Orders placed after 20 December will be delivered in the New Year